Will AI Take My Job? Breaking Down Sector-Wise Impact in India

Introduction: The Big Question

 

"Will AI replace my job in India?" – This is the question almost everyone is asking today. 

Artificial Intelligence (AI) is no longer just in movies — it’s in our offices, apps, and even factories. From chatbots answering customer queries to robots assembling cars, AI is everywhere. But is it taking jobs away or creating new ones? Let’s break it down sector by sector in simple terms. 

Big Picture: Jobs Lost vs. Jobs Created

1.8 crore jobs automation by 2030 → Reported by Economic Times (based on a Pearson-LinkedIn-Workforce report) 🔗 Source – Economic Times 

33.9 million jobs to be added by 2028 & 2.73 million new tech roles → ServiceNow & Pearson joint research report (2025) 🔗 Source – Economic Times CFO 

So yes — some jobs will go away, but many new and better jobs will also come. 

Sector-Wise Impact of AI in India 

Sector	Jobs at Risk	New Opportunities
Manufacturing	Repetitive work on assembly lines, manual quality checks	Robotics maintenance, AI technicians, automation designers
Retail	Cashiers, stock counting, basic customer support	E-commerce managers, data analysts, supply chain AI specialists
Education	Routine admin work, grading	Ed-tech content creators, AI learning tool developers, teacher-mentors
IT & BPO	Manual coding, testing, call-center work	AI trainers, cloud engineers, software architects
Banking & Finance	Data entry, routine checks	Fraud detection experts, AI risk analysts, personalized advisors
Healthcare	Some diagnostic reporting	AI-assisted doctors, health data specialists, telemedicine managers

Real-Time Trends: What’s Already Happening 

• Upskilling is rising: Among engineers, 67% say their job roles are changing, 85% have begun upskilling to stay relevant. The Times of India 

• Outsourcing giants like TCS are reducing workforce (12,000 layoffs) because roles like coding, testing, customer support are now more easily automated or done by AI/automation tools. Reuters 

• Productivity gains from GenAI and AI automations are quite large: in sectors like call center management (80% potential productivity uplift) and software development (~61%) according to EY India. EY 

Real-Life Case Studies of AI Adoption in India  

TCS – Workforce Cuts & AI Shift 

Tata Consultancy Services (TCS) announced that it is moving towards a GenAI- and automation-driven delivery model. 

As part of this shift, over 12,000 jobs (around 2% of its workforce) are being cut — mainly mid- and senior-level roles where employees have not upskilled in AI or automation. 

At the same time, TCS is investing heavily in AI upskilling for its workforce, training employees to use GenAI tools and redesign workflows. 

🔗 Sources – Reuters, NDTV, Business Standard